Privacy Policy
Effective date: August 11, 2026
Nick's Exterior Cleaning ("company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit nicks-exteriorcleaning.com (the "Website") or contact us for a quote or service.
By using the Website, you agree to the terms of this Privacy Policy. Please read it before submitting any information to us.
Children Under 16
The Website is not intended for use by anyone under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not submit any information to us through the Website.
Information We Collect
We collect information you provide directly, such as when you:
● Request a quote or fill out a contact form
● Call, text, or email us about a project
● Sign up to receive appointment reminders, service updates, or promotional offers
This may include your name, address or service location, email address, and phone number.
Automatic Data Collection
Like most business websites, we may use tools such as Google Analytics to collect information about how visitors use the Website, including IP address, browser type, device type, and general location. This information is used in aggregate to understand traffic patterns and improve the Website, and it is not linked to your identity unless you've separately given us your contact information.
Cookies
Our Website may use cookies, small text files stored on your device, to support basic site functionality and analytics. Most browsers let you block or delete cookies through your browser settings. Blocking cookies may affect how parts of the Website function.
Retargeting and Advertising
We may use retargeting and advertising technologies, such as pixels from Meta (Facebook/Instagram) or Google, to show you Nick's Exterior Cleaning ads on other websites and social platforms after you've visited our Website. These tools may use cookies or similar identifiers to recognize your browser and are managed by the third-party platforms, not by us directly. You can opt out of interest-based advertising through your browser settings, the platform's ad preference tools (such as Meta's Ad Settings or Google's Ads Settings), or industry opt-out pages like optout.aboutads.info.
Text Messaging (SMS) Communications
If you provide your phone number and opt in to receive text messages, Nick's Exterior Cleaning may send you:
● Appointment confirmations and scheduling reminders
● Service updates related to your project
● Promotional offers and seasonal specials
Consent to receive text messages is never a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP to any text message, or by contacting us at nick@nicks-exteriorcleaning.com or (440) 321-2104. Reply HELP for assistance. We do not sell or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.
How We Use Your Information
We use the information you provide to:
● Respond to quote requests and schedule service
● Communicate with you about appointments and ongoing projects
● Send service updates or promotional offers, where you've opted in
● Improve our Website and services
Nick's Exterior Cleaning does not process payments through the Website. Any invoicing or payment for services takes place outside the site, directly between you and Nick's Exterior Cleaning.
Disclosure of Your Information
We do not sell, rent, or lease your personal information. We may share information with service providers who help us operate our business, such as scheduling software, email or text messaging platforms, and advertising platforms used for retargeting, solely for the purpose of providing and promoting our services. We may also disclose information if required by law or to protect our legal rights.
Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.
Data Security
We use commercially reasonable measures to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information, such as payment details, over email.
Your Choices
You may:
● Opt out of text messages at any time by replying STOP
● Unsubscribe from promotional emails using the link in any email we send
● Request access to, correction of, or deletion of your personal information by contacting us at nick@nicks-exteriorcleaning.com
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Nick’s exterior cleaning Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at nick@nicks-exteriorcleaning.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted means you accept the revised policy.
Contact Us
Questions about this Privacy Policy or your information? Reach out:
Nick's Exterior Cleaning
nick@nicks-exteriorcleaning.com
Phone: (440) 321-2104